Helen Hawketts - Vintage Map Co Customer Service Expert 

It's Personal! - She's all about personal service, and here's what our customers have said: 

"Wonderful quality, beautiful fabric, very nicely made. Great value. Excellent customer service. Highly recommended! ♥️" - naturelover (May 2023)
"Amazing service, came very quickly and fantastic quality. Very pleased!" - Sarah (Jan 2023)
"I absolutely love this! The cloth was great quality, and the map was very intricate. I am giving this as a gift to someone and I can’t wait to see their reaction. I definitely recommend this shop!!" - Erin (Dec 2022)
"Nice quality tea towel. It looks great!" - Elizabeth (May 2022)
"Well packed , fast delivery . Very good quality product" - Bronage (Mar 2022)
"I bought 2 different tea towels and love them both -- they are a beautiful weight of linen and quality of printing, and look exactly as pictured. This will be a great gift and last a long time. It came quickly in the mail. I will buy again. Thank you!" - sojournalist (Jan 2022)
"Awesome, thanks for the update and your quick replies, Helen. Easy, stressless online shopping. Wishing you continued busy times for your company." - Pam (Nov. 2020)
"An amazing experience! The pillow is exactly as described and the owner went above and beyond to ensure a timely delivery." - Jen (Sept. 2019)
"Shipped super fast and got to it's destination on time! My sister LOVED it!" - Martha (August 2019)
"Hi Helen, just wanted to give you a great big shout out. My mother loves the pillow - she is thrilled which really speaks to the quality and the authenticity of the product. You really have a very special touch. Thank you so much." - Robin  (July 2019)
"Gorgeous!! Absolutely love this pillow --- handmade with a little piece of history!! Helen Hawketts is the wonderful shop owner -- very thoughtful and great service!"- Alexandra (April 2019)
"This pillow is gorgeous. Really good quality, with a nice clear print. Beautifully packaged. Shipped really fast. I absolutely love it and will be buying more at Christmas time. Thank you!" - Rosemary (February 2019)
"I received my order yesterday and I must say how touched I was with the amount of thought that goes into the packaging. It was so fun to open the parcel. I just thought you should know people appreciate the care." - Sandra (May 2018)

From a US customer - "Thank you for my Algonquin pillow. I love it. I ordered it on Thursday before the Victoria weekend and it was here Tuesday morning. Excellent service. I have spent over 80 summers in the Park and now because I don't get up as much as I would like, I have the pillow showing my lake to remind me of the good days.I appreciate your good work." - Barbara (May 2017)
"Wonderful pillow. Just lovely. Very well made. We are using the pillow to stage cottages in the Kawartha Lakes. Right now it is sitting on a wicker chair in a sunroom at a beautiful cottage on Shadow Lake. Thanks again." - Melissa (May 2017)

"Received this really quickly. It's beautifully done and beautifully packaged - I didn't even wrap it. The recipient loved it - what a great gift idea." - Darkaren (Jan. 2017)

"High quality. Great find. A++ Very professional company - love the box I received this pillow in. The handwritten note was a great touch." - ombriellen1 (May 2017)
"This was a gift, so it was only yesterday that my friend opened it. She loved it! It was quite the conversation piece." - Cynthia (June 2016)

"Father's Day gift- he loved it! We used to go portaging in Algonquin park together and had fun looking on the map of all the lakes we portaged on... Very special. Thank you!" - Erica (June 2016)

"This was just what I was looking for! Looks perfect and arrived within a couple of days, (in very lovely packaging). Highly recommended." - Shannon (March 2016)
"It was a huge hit.  She loved it.  Her home was just finished in September.  She pointed out where the house is, on the pillow.  She grew up in Trenton, and now her mother lives in Belleville so the pillow is perfect.  She said that she had the exact spot to put it." - Carolyn (Dec. 2015)

"And now I am weeping over a map of Kingston. Thank you! I love love love it! I’m just pointing out to Billie all places I lived. And my mom’s house is on here too - James St. Amazing. I love this pillow." - Susan (Nov. 2015)

"Delighted with unusual cushion.  Very pretty and well made. Excellent service and packaging. Many thanks :)" - Yellowrose10 (Jun. 2015)

"Just received the Lake of Bays tea towel – really quick delivery, beautiful product! Thanks for sending this so efficiently and also for your lovely handwritten note inside. I ordered it for my friend in Calgary whose family cottage is on Lake of Bays. She will love it!" - Deborah (Jun. 2015)

"High quality, unique piece, arrived in a timely manner in a neatly packed box with lots of personal touches. As a Canadian living abroad, I am very happy with my "little slice of Canada"." - Christine (Mar. 2015)
"I just received one of your Georgian Bay map pillows for my 40th birthday. I'm from Orillia and I LOVE it. One of my all-time favourite gifts." - Joanna (Mar. 2015)
"I can't believe you took the time to reply after spending the weekend at the show!  My sister-in-law loves reading maps and they frequent her sister's cottage in Haliburton, so a perfect gift!  I contacted her sister for a second choice and she not only gave me the second choice, but was blown away by your pillows!" - Nancy (Mar. 2015)

"I can't begin to tell you how much I appreciate your waaay above-and-beyond customer service! Thank you!" - Wendy (Jan. 2015)

"I just wanted to touch base and thank you for your wonderful work.  The Prince Edward County pillow we gave to friends for the holidays made the wife weep! Weeping! Does it get any better than that?!" - Carly (Jan. 2015)

"WOW you are amazing, finding the perfect gift, thank you. The pillow will be the envy of Sturgeon Point as I know nobody else has one - there is a bit of a competition up there as to who has the best item (frogs, sturgeon point items) all friendly of course.  We both were just blown away with the pillow and how great it is going to look at the lake, thank you so much." - Wendy (Jan. 2015)

"Received my third pillow today! Thank you so much. I have a niece in Craigleith, a sister in law in Honey Harbour and friends in Thornbury who will be enjoying the great homemade pillows this Christmas!" - Hilary (Dec. 2014)

"I purchased this item as a gift for a friend and they loved the product once it was received. Helen was so helpful and such a pleasure to work with. I highly recommend buying products from this vendor." - Kaseberwein (Oct. 2014)